SUPPORT

Get back to
your notes.

Operated and published by HorizonSail. Product support and privacy: noteharbor@horizonsail.app. English and Chinese messages are welcome; no response time is promised.

Installation guide ↗ Formats and limits ↗ Privacy policy ↗

Common issues

Paths and updates

The extension defaults to 00-收件箱/ChatGPT for notes and 附件/NoteHarbor for attachments; configure them in Manage. The converter uses NoteHarbor/. Stop updates or review conflicts in Manage. Updates require open Chrome/matching tabs and valid access, read only currently rendered messages and do not scroll unloaded history. Fixed scopes do not add future answers.

Existing personal notes are preserved; older templates and links after external file moves may need manual adjustment.

What to send support

Include the extension and Chrome versions, operating system, attempted action and exact error. Remove private content from screenshots. Do not send a whole vault, passwords, cookies, signed download URLs or private chats. Use a minimal synthetic example if needed.

Email is forwarded through Cloudflare Email Routing to the operator’s existing Gmail inbox for replies and reasonable follow-up. Deletion requests use the same address. The extension does not email support automatically. See the privacy policy.